Hailey Hensel

Credentials

I am currently a student in the MSW program at the College of St Scholastica

Practice Locations

Telehealth Sessions (Minnesota and Indiana)

Licenses

Provisionally licensed in:
*Supervised by Colleen McClanahan: Minnesota / 30871, Ohio/ I.1451325-supv

Specialties

Accepted Insurance Plans

Sliding Scale: Yes

Pay By: American Express, Cash, Check, Discover, Health Savings Account, Mastercard, Visa

Professional Statement

I am passionate about working with teens and young adults who are navigating depression, anxiety, and the challenges that come with major life transitions. With six years of experience in inpatient mental health, I bring a solid foundation in evidence-based treatments, including extensive training in Dialectical Behavior Therapy (DBT). I combine these tools with an optimistic perspective, guiding clients through growth and change by helping them recognize their strengths, resilience, and potential. If you feel like your life is out of control, you're having trouble with your closest relationships, and if you're looking for peace amidst the chaos, we may be a good fit for each other.

Personal Statement 

What inspired you to pursue your profession?

I have witnessed firsthand how mental illness can quietly rob people of their lives. This experience has shaped my belief that addressing mental illness is a critical step in breaking cycles of generational pain and fostering healing. I feel called to this work because I believe it has the potential to create profound, lasting, and immeasurable impact in people’s lives.

Where do you see yourself in the future?

I see myself as a lifelong learner, continually growing in knowledge and practice. I am eager to deepen my understanding of different diagnoses and treatment modalities so that I can best support the diverse needs of my clients. My goal is to carry forward with enthusiasm, curiosity, and commitment, always striving to bring hope and healing to those I serve.

Notice to Consumer:

At Plum Behavioral Health, we have the highest standard for our clinicians and staff. We hope and expect that you will be satisfied with the treatment you receive from us. If problems arise, we will try to correct them; Plum Behavioral Health is committed to finding solutions to any difficulties or concerns you may encounter during your services with us.

We would like to encourage you to talk about any problems with your clinician or their supervisor. If you feel your concerns cannot be resolved with your current clinician, you may request a change of clinician or location at any time. If you are dissatisfied with the services you are receiving or have received, you have the following options to try and find a resolution.

Tell your therapist what you want, and they will provide you with the necessary forms.

• Call 877-758-6328 and dial the extension for the office where you currently receive services or the office where you want to be seen and ask the secretary to send you a “Clinician Change Request form.” They will send it to you through your client portal. If you prefer that it be mailed to you, please specify that you would like it sent to your address. If you want to see a particular clinician, please indicate them on the change form.
• Email [email protected] and request a “Clinician Change Request Form”; it will be sent to your client portal. Please complete the form and then submit it.

The Change of Clinician form will then be reviewed by the supervisor, clinical director, and branch manager; they will make every effort to address your concerns or complaints. Plum Behavioral Health then decided on the proper steps to address your concerns or grievances.

They will decide on the appropriate outcome and submit the form and the determined outcome to Plum’s Quality Improvement department. The form may be sent electronically via interoffice or through email.

If, for some reason, we can't make your request, we will be sure to provide an explanation of the denial or amendment to you in writing. If, in the course of this process, you believe that you have not been treated with dignity and respect or if you think that we have not done our best to meet your needs, we encourage you to reach out to our Chief Operations Officer at 877-758-6328 ext. 700. We genuinely hope that you will allow us to correct any deficits you may have experienced with our system.