Rachel Thomas


Credentials: Now a Licensed Graduate Social Worker, I graduated with a BS of Psychology from Minnesota State University, Mankato and went on to study Clinical Social Work at Simmons College where my academic specialization was Child and Family. My experience has been primarily focused on working with adults with serious and persistent mental illness such as depression, schizophrenia, bipolar disorders, and anxiety disorders. I have also served agencies in an intern capacity as a mental health therapist, family advocate, and youth advocate. My interest has developed into working with children with complex trauma, adults with SPMI and co-occurring disorders such as substance abuse, as well as families. 

Practice Locations

  •  Telehealth -E-Sessions (Minnesota and Wisconsin)

· Depression                                                                                                    · Mood Disorders                                                                              ·Trauma and PTSD
· Issues                                                                                                                · ADHD                                                                                                   ·Anger Management
· Behavioral Issues                                                                                      ·Bipolar Disorder                                                                              ·Borderline Personality
· Child or Adolescent                                                                                 ·Codependency                                                                                 ·Coping Skills
· Divorce                                                                                                           · Dual Diagnosis                                                                                 ·Emotional Disturbance                                                                      · Family Conflict                                                                                          ·Grief                                                                                                         · Oppositional Defiance                                                                 ·Parenting                                                                                                      ·Peer Relationships                                                                          · School Issues                                                                                      ·Self Esteem                                                                                                  · Self-Harming                                                                                      ·Sexual Abuse                                                                                       ·Stress                                                                                                             ·Women's Issues                                                                                 ·Mental Health                                                                                    ·Personality Disorders

Types of TherapyModality Client Population
·Christian Counseling 
·Cognitive Behavioral (CBT)
·Culturally Sensitive
·Dialectical (DBT)
·Motivational Interviewing
·Trauma Focused
· Individuals 
· Family
· Group
· Adolescents
· Adult
· Couples
 · Medical Assistance (Medicaid)      · Prepaid Medical Assistance Program (PMAP)     · Optum (PMAP)        · UCare (PMAP)        · UnitedHealthcare (PMAP)    ·Blue Cross Blue Shield (PMAP)

Sliding Scale: Yes

Pay By: American Express, Cash, Check, Discover, Health Savings Account, Mastercard, Visa

Professional Statement

My personal philosophy when it comes to therapy (and life in general) is that if you want to see different, you have to do different. I believe people can experience positive change in their life, but that change only comes when a person makes the initial choice to change and continues make that choice. As a clinical social worker, my job is to help support a person in making those choices toward positive change.

 Personal Statement 

What inspired you to pursue your profession?

What inspired me to pursue the social work profession was my older sister, who had a developmental delay during childhood. Growing up, I found myself helping her learn tasks; defending and protecting her because of the difficulties she faced which made her vulnerable to abuse and mistreatment. This role I took on stayed with me into my later years where I now advocate for and help, however I can, those who need that support. 

Where do you see yourself in the future?

In the next several years, I imagine myself providing holistic supportive services to children and adolescents, adults, families, and specifically to women who battle postpartum depression. As I see it, mental health is only a portion of a person's wellness and this is greatly impacted by our environment. If I can provide services that support the multifaceted lives people live, then that is where I see myself. 

Notice to Consumer:

We have the highest standard for our clinicians and staff here at Plum Behavioral Health. It is our hope and expectation that you will be satisfied with the treatment that you receive from us. If problems should arise, we will try to correct them; Plum Behavioral Health is committed to finding solutions to any of the difficulties or concerns that you may encounter during the course of your services with us.

We encourage you to talk about any problems with your clinician or their supervisor. If you feel your concerns cannot be resolved with your current clinician, you may request for a change of clinician or location at any time. If you are dissatisfied with services you are receiving or have received, you have the following options to try and find a resolution.

Tell your therapist what it is you want, and they will provide you with the necessary forms.

  • Call 877-758-6328 and dial the extension for the office where you are currently receiving services or the office where you want to be seen and ask the secretary to send you a “Clinician Change Request form”. They will send it to you through your client portal. If you would prefer that it be mailed to you, please specify that you would like it sent to your address. If you want to see a particular clinician, please indicate them on the change form.
  • Email [email protected] and request a “Clinician Change Request Form”, it will be sent to your client portal. Please complete the form and then submit it.

The Change of Clinician form will then be reviewed by the supervisor or clinical director, and/or branch manager, they will make every effort to address your concerns or complaints. Plum Behavioral Health then decides on the appropriate steps to take in order to address your concerns or grievances.

They will decide on the appropriate outcome and submit the form and the decided outcome to Plum’s Quality Improvement department. The form may be sent electronically via inter-office or through email.

If for some reason we unable make your request, we will provide an explanation of the denial or amendment to you in writing. If, in the course of this process, you believe that you have not treated with dignity and respect or if you believe that we have not done our best to meet your needs, we encourage you to reach out to our Chief Operations Officer at 877-758-6328 ext. 700. We truly hope that you will give us an opportunity to correct any deficits you may have experienced with our system.


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